Account deletion

You may request deletion of your FlowState account and associated personal data by using the in-app flow (signed-in users: Profile → Delete account) or by emailing support@achieveflowstate.com from the address associated with your account.

This notice is published at https://achieveflowstate.com/legal/account-deletion for reference. Signing in is only required to submit the in-app request; this page is publicly readable.

We delete or anonymize personal data tied to your account where feasible, including your sign-in identity; profile and preferences; saved flows, schedules, and teaching workspace data; community content you authored (where technically feasible); uploaded media under your account; connected-app tokens we store; and organization memberships when you are not the sole owner.

We may retain certain records where required for legal, regulatory, tax, payment, fraud prevention, audit, or security purposes, or where deletion would compromise the integrity of backups until those backups expire.

Billing records with payment processors (Stripe and/or Apple) may be retained under their policies and applicable law. Community posts may be deleted, anonymized, or left with attribution removed depending on system design and legal obligations.

We typically complete verified deletion requests within 30 days. We may contact you if we need to confirm identity. Organization owners may require additional review before deletion proceeds.

Deleting your FlowState account does not cancel an Apple App Store subscription. If you purchase personal plans through Apple In-App Purchase, manage or cancel in App Store account settings (on iPhone: Settings → Apple ID → Subscriptions). Otherwise Apple may continue billing until you cancel.

Disconnect third-party integrations before deletion if you want those providers to stop receiving new data from FlowState. Some historical data may remain with those providers under their policies.

In-app requests create a deletion request record. We do not delete authentication accounts from the client; processing is completed server-side after verification (automated queue and/or operator tools using service credentials that never ship in the app).

Email support@achieveflowstate.com with the subject “Account deletion” — or use the in-app flow when signed in. For related policies, see our Privacy Policy and Terms of Use.